020 8089 2849
Mon - Fri : 08:00 to 19:30 Sat : 08:00 to 14:30

Complete FM Solutions LTD

Loughborough, Leicestershire

Established in 2018 by 5 like-minded individuals, Complete FM Solutions Ltd’s aim is to bring a modern approach to the facilities management industry… Utilising both the latest technology and focusing on a proactive facilities effort we continue to strive for perfection within our industry. We provide a full Facilities Management service to a diverse range of companies across the United Kingdom, covering from Aberdeen down to North Devon. Despite being established in 2018 the management team have over 100 years within both the Facilities and Property industries giving a valuable insight to all organisations which we assist. All our Contractors hold NICEIC certification, so you can be sure that all work undertaken is of the highest standard.

Services

Appointment details


An EICR is a detailed electrical inspection of a property’s electrical installation where an in-depth report detailing any necessary remedial work is produced. During the appointment, your electrical engineer will complete an Electrical Safety Inspection to ensure that all electrical circuits on the property are in working order and are safe to use. Please note that the electrical engineer will need to disconnect the installation from the main electrical power supply for the inspection. Please note, it is your responsibility to plug appliances back in after your electrics have been tested (this includes your fridge/freezer). The entire onsite process will typically take up to two hours depending on the number of circuits on the property. Following the assessment, the Electrical Safety Certificate is emailed within 2-5 business days. 


As a landlord you are required by law to have an Electrical Installation Condition Report, this helps protect you from prosecution in the event that a tenant is harmed by faulty electrics in your property.


The frequency with which EICRs should be obtained varies depending on the kind of property. For rental properties, an EICR Testing is typically done every five years or at the start of a new tenancy. An EICR should only be done by a qualified electrician.



What does the inspection include?


  • The inspection includes the below checks if earthing and bonding is adequate
  • Whether light switches, fittings, sockets, and controls are suitable, serviceable, and protected -  replacement will be recommended if necessary
  • If earthing and bonding is adequate
  • If the wiring system is adequate and its current condition
  • If adequate identification and safety notices are available
  • The extent of any wear and tear, damage or deterioration
  • Whether there are any changes in the use of the premises which have led to, or may lead to, unsafe conditions

Appointment details


A Non-Domestic Electrical Installation Condition Report is, as it states, a report rather than a certificate. It provides an assessment of the in-service condition of a commercial electrical installation against current requirements. During the appointment, the electrical engineer will complete an Electrical Safety Inspection to ensure that all electrical circuits on the property are in working order and safe to use. All lighting and lighting circuits will be assessed and a report on the findings will be logged. Typically a commercial EICR is a lot more in depth than a standard domestic report. For commercial properties, there may be operational limitations that the engineer will discuss with you first, such as shutting down any servers or phone lines that would impact a business. The engineer may ask for a sample rate which would detail what percent of sockets would be tested to begin with, and then should any faults occur with the sample size, the engineer may choose to increase the sample size (i.e, from 25% to 50%) to check for further faults. 

The entire onsite process can take from a few hours to a couple of days depending on the size of the property, especially for some larger commercial or industrial installations. Following the completion of the assessment, the Electrical Installation Condition Report is emailed within 2-5 business days. It is a legal requirement commercial properties are tested every 5 years and installations at industrial premises are tested at least every 3 years

As a landlord you are required by law to have an Electrical Installation Condition Report, this helps protect you from prosecution in the event that a tenant is harmed by faulty electrics in your property.


What you will need to do prior/during the appointment?


  • If you are not sure about the type and the quantity of the circuits please contact the engineer

  • Give permission to engineer to disconnect installation from the main electrical power supply for the inspection

Appointment details


Portable appliance testing, or PAT, involved the inspection of electrical appliances and equipment to ensure they are safe to use. During the appointment, your selected professional electrical engineer will visit the property and complete an Electrical Safety Inspection to ensure that all electrical appliances on the property are in working order and are safe to use. All electrical appliances supplied by a flexible cable with either a plug and socket or a spur box to connect it to the fixed electrical installation are considered portable appliances or portable electrical equipment (PEE) and need to be tested, regardless of their size. Typical examples of PEE include kitchen equipment, including toasters, food mixers, kettles, refrigerators, microwave ovens and office equipment such as computers, printers, scanners, and any  Extension leads are also regarded as portable appliances. The entire onsite process will typically take up to one hour depending on the number of appliances on the property. 


Although the law does not specifically state how often PAT testing should be performed, it is reasonable to at least have an inspection yearly. PAT testing is one of the most effective ways to minimize electric risks from faulty appliances.




What does the inspection include?


PAT testing includes visual checks for:

  • Damages to the flexible cable such as cuts, abrasions, trapped cables etc.
  • Damages to the plug, such as cracked case or bent pins
  • Illegal joints in the cable, such as taped joint
  • Any equipment being used in unsuitable conditions, such as wet or dusty environment
  • Any signs of overheating, such as stains or burns
You can easily select the date and time you want for the cleaning and at the best price with the most reliable partners. On the day of the appointment as we want you to have the best experience with the least amount of inconvenience, we need a little help in a mini preparation for the cleaning visit. If the property is not already empty, please make sure you have removed breakables or precious items especially from the floor.
You can easily select the date and time you want for the cleaning and at the best price with the most reliable partners. Please inform our partner about particular spots or stains and what caused them so we can better treat them accordingly.
You can easily select the date and time you want for the cleaning and at the best price with the most reliable partners. On the day of the appointment as we want you to have the best experience with the least amount of inconvenience, we need a little help in a mini preparation for the cleaning visit. Please make sure you have removed breakables or precious items especially from the floor. Also, please inform our partner about particular spots or stains and what caused them
You can easily select the date and time you want for the cleaning and at the best price with the most reliable and professional partners. All our professionals are trained, vetted and experienced to help you after renovation, decoration and/or repair work. Our team uses professional-grade cleaning tools and supplies to leave your property spotless!
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Working hours

  • Monday: 09:00-17:00
  • Tuesday: 09:00-17:00
  • Wednesday: 09:00-17:00
  • Thursday: 09:00-17:00
  • Friday: 09:00-17:00
  • Saturday: Closed
  • Sunday: Closed

Book online 24/7

Customers Reviews

4.5/5
(23)

Quality 92.1%

Reliability 84.3%

Price 93.9%

Schedule 86%

Behaviour 89.5%

Cleanliness 93.9%

5/5
27-10-2020

Smallheath Park H.

5/5
13-02-2022

Valerie P.

5/5
20-01-2022

Jignesh P.

5/5
14-02-2022

Very good service and reliable

Rob B.

5/5
14-02-2022

Very good and reliable

Rob B.

5/5
10-01-2022

As a retired electrical engineer I found the testing very professional and informational , as I been out of the business for about 10 years I was informed of the new regulations and how to improve he installation we already have.

Anthony W.

5/5
14-10-2020

Great Service. Polite and friendly. communication was great

omon A.

5/5
10-01-2022

Supreme G.

5/5
27-12-2021

Great service from Tom - Really helpful and extremely fast and responsive. Look forward to working with you again

Nyall A.

5/5
21-03-2022

Hi I think the engineer did a good job I was just not pleased that it took me 7 days to get report back and even then I had to make 3 to 4 telephone calls to get chased up but kathy was really good who chased them up on my behalf

Hannah G.

5/5
25-01-2022

Taleb N.

5/5
14-12-2021

george b.

5/5
22-11-2021

nice simple easy would use again

mitchell f.

5/5
08-02-2022

Liri K.

5/5
25-11-2021

Contractor was efficient and courteous, can't fault them

Sharju D.

4.8/5
14-01-2022

Good work ethic, polite and pleasant manner Julie

Julie F.

4.8/5
17-02-2022

Professional and thorough.

Andrew S.

4.6/5
14-02-2022

Complete FM Solutions were great. Tom Palmer managed appointment changes effectively and sent our report quickly. Mark and Lexi were great during the inspection at our house; they were respectful and helpful and constructive with advice. MyConstructor not so good and seem to have some issues with their appointment booking software, as the selected date/time was double-booked, but Tom at Complete FM was able to rearrange. Apart from that, all went well, thanks.

Andrew G.

4.6/5
26-11-2021

Got some work done through my contractor and I have been satisfied with their service

Yashvantrai P.

3.6/5
30-01-2022

the electrician never turned up i even tried calling their office but no answer so basically wasted an afternoon waiting in for them,

Colin G.

3/5
30-11-2021

Had the inspection done on the 24-10-21 and did not receive the. Certificate till the 30-11-2021 even it was sent for the wrong property in Leicester when I m based in Oldbury

S S.

1.5/5
13-04-2022

Having had a second opinion after my constructor did there report it appears my constructor report wasn't accurate, I was quoted £1300 to put everything right. My other electrician charged £280. So make your own mind up.

Andrew B.

1.3/5
18-11-2021

The tradesman cancelled and I was informed 5 minutes after the appointment was due to commence. It cost me a day off work and delayed the house sale. Very poor service

Andrew C.

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